Testimonials – See what our customers have to say about us.
Search New | Search Pre Owned | Financing Request | Schedule Service | Contact Us
jchurley714
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: kim and joe in service
My Review of Webb Hyundai:
I have been having my santa fe serviced here since purchasing ot new, the service manager Kim is a pleasure to work with always accomadating with laat minute service needs,explanations of costs, future appointments, or any questions I have had, also joe the mechanic is very good and always takes good care of my car.I travel 20 milesto webb, passing a hyundai dealership in merrillville,in. to come to webb!
dawgy
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: daisy, terry , ed
My Review of Webb Hyundai:
FRIENDLY,HELPFUL,KNOWLEDGEABLE,COMFORTABLE, AND MOST IMPORTANT TO ME RESPECTFUL !! I HONESTLY DID NOT EXPECT SHOPPING FOR A NEW CAR TO GO SMOOTH AND PLEASANT
jjubera
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: Jon Kowalzak
My Review of Webb Hyundai:
Jon was very helpful to make sure we found exactly what we were looking for. He explained all the workings of the car and did his best to make sure we understood everything including the paper work and warrentees.
Jimmy
Overall Score: 5.0
Salesman was great, very knowledgable, wasn't pushy, explained everything I needed to know and answered all my questions asked. Finance manager helped me get a great rate. I am very pleased with the transaction overall.
christy
Overall Score: 5.0
I love this dealership. Everyone is friendly. The facility is very clean, and I feel that my vehicle is in good hands.
Overall Score: 5.0
I had a remarkable experience working with your dealership. My salesman, Jim, was wonderful. He made me feel comfortable and relaxed. I am hoping to get the same service and respect from your service department, when the time comes. I would definitely recommend your dealership, and auto, to others. Thanks for the great experience.
sablenominee
Overall Score: 5.0
The service department at Webb Hyundai in Highland, IN has an exceptional staff. Advisor named Kim was very professional, thorough, and pleasant. She seems to make customers feel pleased that they came to Webb for service. I was totally satisfied and feel I couldn't have gotten better service. I truly appreciate the kind of service I receive each time I bring my cars in for service.
Tony
Overall Score: 5.0
I always drove imports, usually Honda' s and Toyota's but I have to say that I really am impressed with my Hyundai. The car looks and drives great. Also, the guys at Webb Hyundai really are nice. They made the purchasing experience a pleasure. I actually had to go out of my way to purchase from Webb but the other two dealerships I shopped were not up front in the sales process. I highly recommend this dealership.
JustineRanch
Overall Score: 5.0
Daisey was my Salesperson and she was wonderful. I was very comfortable with speaking with Daisey she promptly returned all my calls and answered all of my questions. I wanted a lady because I feel men can be a little over powering and when I called your dealership she took the call. I asked her to keep an eye out for a small car or truck to use in the winter and I have no doubt she will be calling me in the next couple of months. You made an excellent choice in choosing Daisey, she is truly an asset to your company. I'm not sure if there are many female dealership owners but if not Daisey would surely make an excellent Owner. I will be sure to mention her to any one I know that's in the market for a new/used car.
Mayra55
Overall Score: 5.0
The sales man Jim was great! Very honest man and down to earth. Liked: Service, Value
Sara8
Overall Score: 5.0
Kim, the service advisor, always does a great job. She clearly explains the problem when it is identified and how it will be fixed. Liked: Service, Value
Samantha5585
Overall Score: 5.0
We dealt with Terry at Webb Hyundai. Terry was very knowledgeable about the vehicle that I purchased and very enthusiastic about Hyundai in general. He is a very experienced salesperson. He made the sale without me even having an oppurtunity to try and haggle with the price. I would typically "negotiate" the price and never pay the full sticker price, but he had the conversation going in such a way that he talked me right through my window of opportunity . Which says a lot about him as a member of your sales team. He's good, really good. I normally can talk my way into a "deal", but Terry kept the ball rolling and my window of opportunity opened and closed without me even realizing it. Whcih is great for your Webb Hyundai. Overall I am very pleased with the purchase and the way in which the transaction was completed. Liked: Service, Value
kristy21
Overall Score: 5.0
Kim in the service department does a great job along with the technicians. Keep up the great work! Liked: Service, Value
Klutz57
Overall Score: 5.0
Awesome staff in service department, especially Kim! I am completely satisfied with the service I received and would suggest them to anyone. Thanks again Webb Hyundai. Liked: Service, Value
abasheddate14
Overall Score: 5.0
Very helpful and helped me with a situation that could have been bad. They took the time and consideration to help. Liked: Service, Value
Lina0808
Overall Score: 5.0
First , we love our Santa Fe. We had an excellent experience at Webb Hyundai. Brian's Customer Service was second to none. We purchase a car once every ten years. Brian made it a good experience. What I really appreciated was his knowledge of the car. Brian new his stuff. This gave us a lot of confidence that we were purchasing the right car. The follow up seems just as genuine. Great experience - Great car. Thank you Brian and Web Hyudai.
Monique
Overall Score: 5.0
I recently purchased a new car from Webb Hyundai and this honestly had to be the best experience I have gone through. My salesman, Gary was nothing short of amazing. He listened, made great suggestions based on what I had wanted and was personable and professional. I drove away in a Hyundai Accent and I love it. I would recommend Webb to anyone. Well done, Webb, and thank you, Gary. Liked: Service, Value
Beny
Overall Score: 5.0
I have know the Webb family for a long time traveling all the way from Gurnee to do business with them because they had the largest selection of vehicles and the best prices. My salesman, Jim was very knowledgeable about the products, and kept the whole experience of buy a new car pleasant and always taking the time to go over all features that he knew were new to me or questions I might have. The follow up, availability, and assistance they provided should be recognized as it certainly was by me, which in turn has lead me to refer family and friends to this dealership from my positive experience. Liked: Service, Value
Saundra
Overall Score: 5.0
Webb Hyundai could not have done a better job with my vehicle purchase experience. All I can say is that there was not an ounce of buyers regret I felt after the purchase of my new Elantra! Jim exceeded my expectations in every way. I look forward to doing business with them in the future. Liked: Service, Value
Sammy
Overall Score: 5.0
Mr. Evans and Staff were excellent resources and very knowledgeable. Every time I visit he is friendly, and willing to help me with my vehicles needs and learning about my vehicles features. I also love the services provided by the dealership for routine checkups as well. I am sure my business with them will continue. Liked: Service, Value
snoobishray
Overall Score: 5.0
I was so impressed with the service I received and the time it took from start to finish. Everyone was so professional and efficient. Very happy with Adam, Gary, and Kim. Liked: Service, Value
Kathy
Overall Score: 5.0
Kim at Highland, Indiana Webb Hyundai is a great service person with great customer service skills. She is always very helpful and puts me at ease when I bring in my vehicle. I always like to be greeted by her at the service window when I need my car serviced. Liked: Service, Value
PhilNyberg
Overall Score: 5.0
This was my first experience with Hyundai and I was very pleased with the salesperson Kowalczk. He was very professional and polite, versed on the auto, and went out of his way to help us in the buying process. I am sold and the car and this salesperson and am considering another vehicle in the future and will be back to this dealership.
Lewis
Overall Score: 5.0
Jim did a fantastic job in helping me purchase my new Elantra. Each time I stopped into the dealership, he always greeted me with a friendly smile and conversation. He is a great asset to Hyundai and I will recommend him to my friends and family. I have his business cards to give to them. He called me two weeks after I pruchased the car to see if I had any questions and to check on how I liked my new car. WHAT GREAT CUSTOMER SERVICE!!! The business manager also did a great job in handling the financing of my new car. I want to thank everyone at Webb Hyundai for the wonderful experience I had in purchasing my new car. The Elantra is a great car. I love driving it and love it when people turn their heads to my car as I drive down the road.
AE
Overall Score: 5.0
This was a positive experience for me. I sold cars many years ago and have an aversion to the whole process. Webb hyundai worked with me and made the sale work. I am very happy with the car.
SusanHill
Overall Score: 5.0
The sales person I had was named Jim Evans. He was a very sweet and helpful salesman he made my first time buying a car, rewarding and assuring.
Lauryn
Overall Score: 5.0
You did many things right or you wouldn' t have gotten my business. Women (or at least this one) seldom want to play the "bartering" game with a dealership regarding price and you seemed to sense that. I will praise you over and over, throughout the University for that. I got a good price without the silly negotiations and I thoroughly appreciate that. There are, however, things about the car and warranty info that I shouldn't have to ask about. While my schedule is hectic, some things need attention and I could have found time.
RogerJoust
Overall Score: 5.0
Service was great. This is my 3rd trip to webb and Kim was my advisor. She's a great lady- great personality. She is an asset to webb hyundai
MarshaM
Overall Score: 5.0
the visit, using the drop box and picking up after hours, was hassle free.
Billiam
Overall Score: 5.0
I love my Elantra!! Buying it was a great experience and driving it is relaxing and fun! Great mileage for city and combined driving is much better than my midsize Optima was. Blue lights on dash are easier on the eyes than the red on the Optima. I really liked my Kia Optima and didn't have any problems, but like my Elantra Limited better leather, heated seats, travel information with odometer, sound system, bigger wheels, sunroof. I trust it will give me many years of trouble-free driving.
saw3392
Overall Score: 5.0
I recommend this dealer: Yes
scombis
Overall Score: 5.0
I recommend this dealer: Yes
chicago_neko
Overall Score: 5.0
I recommend this dealer: Yes
Macymay25
Overall Score: 5.0
I recommend this dealer: Yes
tony112171
Overall Score: 5.0
I recommend this dealer: Yes
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: kim and joe in service
My Review of Webb Hyundai:
I have been having my santa fe serviced here since purchasing ot new, the service manager Kim is a pleasure to work with always accomadating with laat minute service needs,explanations of costs, future appointments, or any questions I have had, also joe the mechanic is very good and always takes good care of my car.I travel 20 milesto webb, passing a hyundai dealership in merrillville,in. to come to webb!
dawgy
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: daisy, terry , ed
My Review of Webb Hyundai:
FRIENDLY,HELPFUL,KNOWLEDGEABLE,COMFORTABLE, AND MOST IMPORTANT TO ME RESPECTFUL !! I HONESTLY DID NOT EXPECT SHOPPING FOR A NEW CAR TO GO SMOOTH AND PLEASANT
jjubera
Overall Score: 5.0
Reason for Visit: Sales (New)
I recommend this dealer: No
Employee(s) Dealt With: Jon Kowalzak
My Review of Webb Hyundai:
Jon was very helpful to make sure we found exactly what we were looking for. He explained all the workings of the car and did his best to make sure we understood everything including the paper work and warrentees.
Jimmy
Overall Score: 5.0
Salesman was great, very knowledgable, wasn't pushy, explained everything I needed to know and answered all my questions asked. Finance manager helped me get a great rate. I am very pleased with the transaction overall.
christy
Overall Score: 5.0
I love this dealership. Everyone is friendly. The facility is very clean, and I feel that my vehicle is in good hands.
Overall Score: 5.0
I had a remarkable experience working with your dealership. My salesman, Jim, was wonderful. He made me feel comfortable and relaxed. I am hoping to get the same service and respect from your service department, when the time comes. I would definitely recommend your dealership, and auto, to others. Thanks for the great experience.
sablenominee
Overall Score: 5.0
The service department at Webb Hyundai in Highland, IN has an exceptional staff. Advisor named Kim was very professional, thorough, and pleasant. She seems to make customers feel pleased that they came to Webb for service. I was totally satisfied and feel I couldn't have gotten better service. I truly appreciate the kind of service I receive each time I bring my cars in for service.
Tony
Overall Score: 5.0
I always drove imports, usually Honda' s and Toyota's but I have to say that I really am impressed with my Hyundai. The car looks and drives great. Also, the guys at Webb Hyundai really are nice. They made the purchasing experience a pleasure. I actually had to go out of my way to purchase from Webb but the other two dealerships I shopped were not up front in the sales process. I highly recommend this dealership.
JustineRanch
Overall Score: 5.0
Daisey was my Salesperson and she was wonderful. I was very comfortable with speaking with Daisey she promptly returned all my calls and answered all of my questions. I wanted a lady because I feel men can be a little over powering and when I called your dealership she took the call. I asked her to keep an eye out for a small car or truck to use in the winter and I have no doubt she will be calling me in the next couple of months. You made an excellent choice in choosing Daisey, she is truly an asset to your company. I'm not sure if there are many female dealership owners but if not Daisey would surely make an excellent Owner. I will be sure to mention her to any one I know that's in the market for a new/used car.
Mayra55
Overall Score: 5.0
The sales man Jim was great! Very honest man and down to earth. Liked: Service, Value
Sara8
Overall Score: 5.0
Kim, the service advisor, always does a great job. She clearly explains the problem when it is identified and how it will be fixed. Liked: Service, Value
Samantha5585
Overall Score: 5.0
We dealt with Terry at Webb Hyundai. Terry was very knowledgeable about the vehicle that I purchased and very enthusiastic about Hyundai in general. He is a very experienced salesperson. He made the sale without me even having an oppurtunity to try and haggle with the price. I would typically "negotiate" the price and never pay the full sticker price, but he had the conversation going in such a way that he talked me right through my window of opportunity . Which says a lot about him as a member of your sales team. He's good, really good. I normally can talk my way into a "deal", but Terry kept the ball rolling and my window of opportunity opened and closed without me even realizing it. Whcih is great for your Webb Hyundai. Overall I am very pleased with the purchase and the way in which the transaction was completed. Liked: Service, Value
kristy21
Overall Score: 5.0
Kim in the service department does a great job along with the technicians. Keep up the great work! Liked: Service, Value
Klutz57
Overall Score: 5.0
Awesome staff in service department, especially Kim! I am completely satisfied with the service I received and would suggest them to anyone. Thanks again Webb Hyundai. Liked: Service, Value
abasheddate14
Overall Score: 5.0
Very helpful and helped me with a situation that could have been bad. They took the time and consideration to help. Liked: Service, Value
Lina0808
Overall Score: 5.0
First , we love our Santa Fe. We had an excellent experience at Webb Hyundai. Brian's Customer Service was second to none. We purchase a car once every ten years. Brian made it a good experience. What I really appreciated was his knowledge of the car. Brian new his stuff. This gave us a lot of confidence that we were purchasing the right car. The follow up seems just as genuine. Great experience - Great car. Thank you Brian and Web Hyudai.
Monique
Overall Score: 5.0
I recently purchased a new car from Webb Hyundai and this honestly had to be the best experience I have gone through. My salesman, Gary was nothing short of amazing. He listened, made great suggestions based on what I had wanted and was personable and professional. I drove away in a Hyundai Accent and I love it. I would recommend Webb to anyone. Well done, Webb, and thank you, Gary. Liked: Service, Value
Beny
Overall Score: 5.0
I have know the Webb family for a long time traveling all the way from Gurnee to do business with them because they had the largest selection of vehicles and the best prices. My salesman, Jim was very knowledgeable about the products, and kept the whole experience of buy a new car pleasant and always taking the time to go over all features that he knew were new to me or questions I might have. The follow up, availability, and assistance they provided should be recognized as it certainly was by me, which in turn has lead me to refer family and friends to this dealership from my positive experience. Liked: Service, Value
Saundra
Overall Score: 5.0
Webb Hyundai could not have done a better job with my vehicle purchase experience. All I can say is that there was not an ounce of buyers regret I felt after the purchase of my new Elantra! Jim exceeded my expectations in every way. I look forward to doing business with them in the future. Liked: Service, Value
Sammy
Overall Score: 5.0
Mr. Evans and Staff were excellent resources and very knowledgeable. Every time I visit he is friendly, and willing to help me with my vehicles needs and learning about my vehicles features. I also love the services provided by the dealership for routine checkups as well. I am sure my business with them will continue. Liked: Service, Value
snoobishray
Overall Score: 5.0
I was so impressed with the service I received and the time it took from start to finish. Everyone was so professional and efficient. Very happy with Adam, Gary, and Kim. Liked: Service, Value
Kathy
Overall Score: 5.0
Kim at Highland, Indiana Webb Hyundai is a great service person with great customer service skills. She is always very helpful and puts me at ease when I bring in my vehicle. I always like to be greeted by her at the service window when I need my car serviced. Liked: Service, Value
PhilNyberg
Overall Score: 5.0
This was my first experience with Hyundai and I was very pleased with the salesperson Kowalczk. He was very professional and polite, versed on the auto, and went out of his way to help us in the buying process. I am sold and the car and this salesperson and am considering another vehicle in the future and will be back to this dealership.
Lewis
Overall Score: 5.0
Jim did a fantastic job in helping me purchase my new Elantra. Each time I stopped into the dealership, he always greeted me with a friendly smile and conversation. He is a great asset to Hyundai and I will recommend him to my friends and family. I have his business cards to give to them. He called me two weeks after I pruchased the car to see if I had any questions and to check on how I liked my new car. WHAT GREAT CUSTOMER SERVICE!!! The business manager also did a great job in handling the financing of my new car. I want to thank everyone at Webb Hyundai for the wonderful experience I had in purchasing my new car. The Elantra is a great car. I love driving it and love it when people turn their heads to my car as I drive down the road.
AE
Overall Score: 5.0
This was a positive experience for me. I sold cars many years ago and have an aversion to the whole process. Webb hyundai worked with me and made the sale work. I am very happy with the car.
SusanHill
Overall Score: 5.0
The sales person I had was named Jim Evans. He was a very sweet and helpful salesman he made my first time buying a car, rewarding and assuring.
Lauryn
Overall Score: 5.0
You did many things right or you wouldn' t have gotten my business. Women (or at least this one) seldom want to play the "bartering" game with a dealership regarding price and you seemed to sense that. I will praise you over and over, throughout the University for that. I got a good price without the silly negotiations and I thoroughly appreciate that. There are, however, things about the car and warranty info that I shouldn't have to ask about. While my schedule is hectic, some things need attention and I could have found time.
RogerJoust
Overall Score: 5.0
Service was great. This is my 3rd trip to webb and Kim was my advisor. She's a great lady- great personality. She is an asset to webb hyundai
MarshaM
Overall Score: 5.0
the visit, using the drop box and picking up after hours, was hassle free.
Billiam
Overall Score: 5.0
I love my Elantra!! Buying it was a great experience and driving it is relaxing and fun! Great mileage for city and combined driving is much better than my midsize Optima was. Blue lights on dash are easier on the eyes than the red on the Optima. I really liked my Kia Optima and didn't have any problems, but like my Elantra Limited better leather, heated seats, travel information with odometer, sound system, bigger wheels, sunroof. I trust it will give me many years of trouble-free driving.
Jalynn49
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
In the past I have had high pressure saleman and mind games played on me. This experience has changed my mind regarding car salesman/women. I had the most pleasant experience without the high pressure tactics. The best deal was given to me here,bar none! The Internet sales system worked for me. Never had to talk or see anyone till I went in for a test drive.
I love my new Santa Fe!! And love the way I was treated.
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
In the past I have had high pressure saleman and mind games played on me. This experience has changed my mind regarding car salesman/women. I had the most pleasant experience without the high pressure tactics. The best deal was given to me here,bar none! The Internet sales system worked for me. Never had to talk or see anyone till I went in for a test drive.
I love my new Santa Fe!! And love the way I was treated.
saw3392
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
When I started looking for a new Genesis I wanted to do my research. I emailed 4 or 5 dealerships. Of all those dealerships i dealt with, Cameron at webb hyundai was the most helpful. He got me everything i asked for and would follow up with me to make sure everything was good to go when I came in. When i did come in he had the vehicle pulled up for me and ready to go. We signed the papers and i left, it was a very easy process.
When I started looking for a new Genesis I wanted to do my research. I emailed 4 or 5 dealerships. Of all those dealerships i dealt with, Cameron at webb hyundai was the most helpful. He got me everything i asked for and would follow up with me to make sure everything was good to go when I came in. When i did come in he had the vehicle pulled up for me and ready to go. We signed the papers and i left, it was a very easy process.
scombis
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
The deal was challenging but in the end they kept to their word and I received a wonderful deal. The pricing on both the new car and my trade in was very aggressive. Daisy was wonderful to work with and I would highly recommend dealing with her for any new car purchase.
The deal was challenging but in the end they kept to their word and I received a wonderful deal. The pricing on both the new car and my trade in was very aggressive. Daisy was wonderful to work with and I would highly recommend dealing with her for any new car purchase.
chicago_neko
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
Daisy found us a great used 2009 Hyundai Accent. We've had it for two weeks now, and we couldn't be happier! They were very friendly, professional, and listened to all of our concerns. We thought we were going to buy an older model car, but ended up with a newer model at a great price. They also offered us a terrific APR as well. I'd give them a 6 rating, if one existed! :)
Daisy found us a great used 2009 Hyundai Accent. We've had it for two weeks now, and we couldn't be happier! They were very friendly, professional, and listened to all of our concerns. We thought we were going to buy an older model car, but ended up with a newer model at a great price. They also offered us a terrific APR as well. I'd give them a 6 rating, if one existed! :)
Macymay25
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
I purchased a sonata a few days ago from Webb Hyundai and can definitely say I had a wonderful experience! First of all I love my car, I always purchased American because that is how I was taught by my parents but with learning what Hyundai offers I will definitely not go back! I got pricing and all my information thru email so by the time I got to the dealership I knew exactly what I wanted and how much I was paying for it! I highly recommend this dealer, everyone was super friendly and helpful. I already recommended my sister which wants my Sonata! She will be picking one up this Saturday!!
I purchased a sonata a few days ago from Webb Hyundai and can definitely say I had a wonderful experience! First of all I love my car, I always purchased American because that is how I was taught by my parents but with learning what Hyundai offers I will definitely not go back! I got pricing and all my information thru email so by the time I got to the dealership I knew exactly what I wanted and how much I was paying for it! I highly recommend this dealer, everyone was super friendly and helpful. I already recommended my sister which wants my Sonata! She will be picking one up this Saturday!!
tony112171
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
Great overall experience. The sales staff were extremely friendly, made us feel at home. Our salesman Adam worked very hard for us and after the sale he would call and check on us to make sure we were completly satisfied with our purchase. Highly recommended.
Great overall experience. The sales staff were extremely friendly, made us feel at home. Our salesman Adam worked very hard for us and after the sale he would call and check on us to make sure we were completly satisfied with our purchase. Highly recommended.
My Review of Webb Hyundai:
On the internet, Daisy Garcia answered all my questions about a 2011 Hyundai Elantra Limited. When I went into the dealership, Dean Miller was very helpful in answering a few more questions and "got the ball rolling" to purchase my chosen car. The financial young man, the cashier, all were very friendly and courteous. I was very satisfied with my purchase and can't wait until it gets here from the factory!
On the internet, Daisy Garcia answered all my questions about a 2011 Hyundai Elantra Limited. When I went into the dealership, Dean Miller was very helpful in answering a few more questions and "got the ball rolling" to purchase my chosen car. The financial young man, the cashier, all were very friendly and courteous. I was very satisfied with my purchase and can't wait until it gets here from the factory!
sonataguy1234
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
I'd like to point out that when I purchased my 2011 Sonata there was a flaw in the rear bumper (what looked to be lot damage from moving cars around). I noticed it at delivery when the car was all cleaned up and I did a thorough walk around BEFORE I drove away. The salesman and I documented it and had it signed off on by a manager and we all had copies of what needed to be done. I made the appointment about a week later, brought my car back (was even given a loner car to drive as long as needed), and they repaired the bumper as promised with no incident. The repair came out absolutely perfect also.
I'm not sure why that previous post was the way they claimed because I couldn't be happier with the whole process at this dealership. It just goes to show that the customer has to take some responsibility and realize once you drive away anything can happen. You can't drive home and park in the garage and all of a sudden notice something on the car. Even if it is 15 minutes old and you drove 2 miles away. Situations like that prior bad review probably took place late at night near closing and the customer was in a big hurry and didn't take the time to look over the car. Even if there was something not right with it it is still the customers responsibility to inspect the car PRIOR to driving away. Then if something isn't right with the vehicle here is the biggest tip one can do. GET IT IN WRITING!! You have no one but yourself to blame not having everything you are requesting put down in writing and signed off on by a manager. No excuses. Unfortunately the customer is NOT always right for being careless and trying to get something for nothing. You can't blame the dealer for damage that could have happened after you drove away. It's funny how everyone has camera phones today, why couldn't that person take a picture of the damage at the dealer at the time they bought the car?
Anyway, I had an excellent experience and feel the Sonata is a great product. I'll admit that not every dealer is perfect but my concerns were handled exactly how I expected. I'll continue to bring my Sonata in for service and purchase more vehicles from Webb in the future.
My Review of Webb Hyundai:
I'd like to point out that when I purchased my 2011 Sonata there was a flaw in the rear bumper (what looked to be lot damage from moving cars around). I noticed it at delivery when the car was all cleaned up and I did a thorough walk around BEFORE I drove away. The salesman and I documented it and had it signed off on by a manager and we all had copies of what needed to be done. I made the appointment about a week later, brought my car back (was even given a loner car to drive as long as needed), and they repaired the bumper as promised with no incident. The repair came out absolutely perfect also.
I'm not sure why that previous post was the way they claimed because I couldn't be happier with the whole process at this dealership. It just goes to show that the customer has to take some responsibility and realize once you drive away anything can happen. You can't drive home and park in the garage and all of a sudden notice something on the car. Even if it is 15 minutes old and you drove 2 miles away. Situations like that prior bad review probably took place late at night near closing and the customer was in a big hurry and didn't take the time to look over the car. Even if there was something not right with it it is still the customers responsibility to inspect the car PRIOR to driving away. Then if something isn't right with the vehicle here is the biggest tip one can do. GET IT IN WRITING!! You have no one but yourself to blame not having everything you are requesting put down in writing and signed off on by a manager. No excuses. Unfortunately the customer is NOT always right for being careless and trying to get something for nothing. You can't blame the dealer for damage that could have happened after you drove away. It's funny how everyone has camera phones today, why couldn't that person take a picture of the damage at the dealer at the time they bought the car?
Anyway, I had an excellent experience and feel the Sonata is a great product. I'll admit that not every dealer is perfect but my concerns were handled exactly how I expected. I'll continue to bring my Sonata in for service and purchase more vehicles from Webb in the future.
grandevato75
Overall Score: 4.8
I recommend this dealer: Yes
My Review of Webb Hyundai:
I was torn between two different dealerships. Daisy at Webb Hyundai gave me the best price. When I walked through the door I was greeted with a friendly smile from another salesman. When I asked to speak to Daisy, he politely excused himself and called her. I felt welcomed. When I need to buy another car, I'll keep them in mind
My Review of Webb Hyundai:
I was torn between two different dealerships. Daisy at Webb Hyundai gave me the best price. When I walked through the door I was greeted with a friendly smile from another salesman. When I asked to speak to Daisy, he politely excused himself and called her. I felt welcomed. When I need to buy another car, I'll keep them in mind
kieasha hill
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
My experience was Excellent! Daisy was understanding and willing to go that extra mile to get me the car that I wanted! It took all of 45mins for me to drive home with my 2005 Sante'fe GLS! Which by the way had bonus features added! They get 5 stars!
My Review of Webb Hyundai:
My experience was Excellent! Daisy was understanding and willing to go that extra mile to get me the car that I wanted! It took all of 45mins for me to drive home with my 2005 Sante'fe GLS! Which by the way had bonus features added! They get 5 stars!
d_egmtz
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
I had such a pleasant experience visiting Webb Hyundai two days ago when I purchased my new Genesis. I personally dealt with Ms. Webb who was a pleasure to deal with, she was SUPER kind and very attentive to my needs. I work very long hours so I don't have much time to sit around trying to find the right car. She had my vehicle pulled up as soon as I got there with a tag hanging from the mirror that read hold for "The Jackson Family". I was in and out after that! Everyone was so kind and helped me in anyway they could. I will DEFINITELY recommend everyone to this dealership. I love the fact that I received great value for my money and know for a fact that my time was well spent. Webb Hyundai will definitely be the place me and my family will purchase there vehicles from!
My Review of Webb Hyundai:
I had such a pleasant experience visiting Webb Hyundai two days ago when I purchased my new Genesis. I personally dealt with Ms. Webb who was a pleasure to deal with, she was SUPER kind and very attentive to my needs. I work very long hours so I don't have much time to sit around trying to find the right car. She had my vehicle pulled up as soon as I got there with a tag hanging from the mirror that read hold for "The Jackson Family". I was in and out after that! Everyone was so kind and helped me in anyway they could. I will DEFINITELY recommend everyone to this dealership. I love the fact that I received great value for my money and know for a fact that my time was well spent. Webb Hyundai will definitely be the place me and my family will purchase there vehicles from!
sarab2010
Overall Score: 5.0
I recommend this dealer: Yes
My Review of Webb Hyundai:
I had a great experience buying my first Hyundai from Webb. I LOVE my Elantra and Terry made everything easy for me. No pressure...I left with what I wanted. Brian helped me in finance and everyone was super friendly. Brought my sister there a week later and she bought a car here too. Really happy with Webb and finally feel like I found a dealership that I can deal with.
My Review of Webb Hyundai:
I had a great experience buying my first Hyundai from Webb. I LOVE my Elantra and Terry made everything easy for me. No pressure...I left with what I wanted. Brian helped me in finance and everyone was super friendly. Brought my sister there a week later and she bought a car here too. Really happy with Webb and finally feel like I found a dealership that I can deal with.
Eleanor
I had shopped many places online for a car over the past couple months and ended it choosing Webb Hyundai because they were the only dealer that I contacted that was able to deal up front with me all through email. Since I commute to Chicago for work and am out of town a lot, I didn't have time to kick tires the old fashion way. So being able to handle most of the transaction before I went to pick up the car made the whole buying experience so much easier. And, a special thanks to Brian Webb for making sure I had a good buying experience.
0 out of 0 people found this review helpful. Was this review helpful?
Shopped 5 dealers, Webb was best My wife bought her new Sonata in May '10. I thought I was going to be the wing man on the deal all tough and stuff, but she didn't need me. She got the car she wanted, and at a great price. Brian helped her choose, and we would recommend this store. Friendly, knowledgeable, thorough. P&C from S'ville.
Love my car! by gwen
I just bought my first Hyundai and love it! Jackie was fantastic and I will recommend everyone I know to go there. The people that work there are great and my Sonata is beautiful! Thank you Webb Hyundai.
George A. Highland, IN
If you are like most of us, then you hate to go in the car dealers, but let me tell you a secret, go to WEBB Hyundai online look at there stock find what you want call set an appointment tell them that you have en emergency and you need to make up with your wife, trust me in less than 1 hour you can put the most beautiful smile on your wife, and then when you get home she will return the favor, I know it happen to me.
by Indiana Mom
I recently had to take my 2004 Sante Fe in for an alternator. The service department told me immediately that they would have one the next day. They called the next day and said the SUV was ready. There was no charge because it was covered by warranty.
I had a quick diagnosis of the problem and a quick repair.There was no pressure to purchase any other services. I will definitely go back.
Tom
Overall Score: 5.0
I recommend this dealer: Yes
We had been looking for a car for my son to commute to college classes. We were looking at late model used cars. When we discovered Hyundai, we quickly decided that we would be better off with a new vehicle with a full warranty for just slightly more money. I went on line and asked for prices from many area dealers. Webb came back with the best price BY FAR. They were not pushy and didn't pester me. We went in on a Saturday and ended up with a new Sonata. The entire staff was very helpful, particularly the on line girls, Molly and Daisy, but Mr. Brian Webb himself made sure we got a great deal in the end. Then we were invited to a clinic several weeks later and learned a lot more about the car. Free car washes and shuttle service are nice gestures. Even though we live 50 miles away and pass several Hyundai dealers on the way to Highland, I think we'll end up servicing our car here for the foreseeable future. We highly recommend Webb Hyundai.
lanny
Overall Score: 5.0
I recommend this dealer: Yes
just bought my second hyundai from webb. a genesis coupe. the other being a sonata hybrid. plus an alantra for my stepson.terry dittrich, and adam arredondo are two of the best in the business. they know there products one end to the other, and are willing to help well after the sale.
Sam49
Overall Score: 5.0
I recommend this dealer: Yes
A great experience. We visited many other dealers within 50 mile radius and kept coming back to Webb. I was particularly impressed when one of the "Webb Boys" actually talked with us regarding our purchase.
moeson
Overall Score: 5.0
I recommend this dealer: Yes
friendly greeting and honest sales person. Clean dealership
fordlover22
Overall Score: 5.0
I recommend this dealer: Yes
Jeffery was a great help in selling us our new Sonata! We are very happy with the dealership. On Saturday April 14 @ 10:00 a.m. we were invited to a question and answer seminar that helped us learn about the technology in the car. This was very helpful and very technology interactive. Jim
Estrada
Overall Score: 5.0
I recommend this dealer: Yes
Everything was pleasant. Really a joy doing business. I will be buying my next car from there. My dad also said the same thing and Terry was such a great salesman. He did everything quickly and correctly and made sure everything was 100% ready to go.
michael
Overall Score: 5.0
I recommend this dealer: Yes
Had my Sonata serviced at this Hyundai dealer. The Service personnel quickly assisted me and my car with into their shop in under an hour. They fixed my issued and would got me on my way, would recommend them to other Sonata owners in the Highland Indiana area.
Sanders
Overall Score: 5.0
I recommend this dealer: Yes
Mike and Webb Made the experience of buying a car pleasant. They renewed my faith in car dealers.
Liked: Service, Value
Kayak117
Overall Score: 5.0
I recommend this dealer: Yes
I just picked up my 2011 Sonata and I wanted to thank the Service Department for treating me so well on the issue with my car. Last night my car would not shift out of park and I was stuck in a parking lot. The tow truck came within 30 minutes and when we arrived at Webb Hyundai, there were still people working in the service area. They promptly attended to my car, gave me a loaner car (knowing I had to be at work in the morning), and I was home by 7:00pm (issue began at 6:00). I was so impressed with how kind and attentive they were, and what a positive attitude they had.They stopped what they were working on and helped me. I can't thank them enough for making this issue so easy to deal with! I was also impressed that what I thought would take the day to fix, took only a little part of the morning, and I had my car back in no time at all. I love my Sonata and I love Webb Hyundai.
Liked: Service, Value
standinggimmick
Overall Score: 5.0
I recommend this dealer: Yes
I would highly recommend this dealership. This is our second purchase/serviced vehicle from Webb Hyundai.
Liked: Service
overjoyedvalley
Overall Score: 5.0
I recommend this dealer: Yes
The purchase of my current vehicle is the second opportunity to work with the same salesperson, Terry, with great pleasure. The entire Webb Hyundai staff responded in a very professional and family like manner. I am very impressed and will recommend this dealership to family and friends as well as the quality line of products.
Liked: Service
ramon
Overall Score: 5.0
I recommend this dealer: Yes
Came in for an oil change, the service manage quickly identified that there were three outstanding 'soft'? Recalls on my sonata. I was asked if I had time for them to be completed at the same time of the oil change, or would I like to schedule in the future. The service manager did a fairly good job at estimating the amount of time needed for all the work. Webb Hyundai, is a very clean and polite dealership. Highly recommended.
millie
Overall Score: 5.0
I recommend this dealer: Yes
My experience was truly exceptional. I would say this dealership is my first choice for service; routine or otherwise.
Kayak117
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Service Department
My Review of Webb Hyundai:
I just picked up my 2011 Sonata and I wanted to thank the Service Department for treating me so well on the issue with my car. Last night my car would not shift out of park and I was stuck in a parking lot. The tow truck came within 30 minutes and when we arrived at Webb Hyundai, there were still people working in the service area. They promptly attended to my car, gave me a loaner car (knowing I had to be at work in the morning), and I was home by 7:00pm (issue began at 6:00). I was so impressed with how kind and attentive they were, and what a positive attitude they had.They stopped what they were working on and helped me. I can't thank them enough for making this issue so easy to deal with! I was also impressed that what I thought would take the day to fix, took only a little part of the morning, and I had my car back in no time at all. I love my Sonata and I love Webb Hyundai.
Koss
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Kim/Jerry
My Review of Webb Hyundai:
Great service / honest / fast service / thorough / and explains in details what needs to be done and why the work is needed. Clean and courteous and cooperative with any questions. They always wash the car after servicing the car.
I had a quick diagnosis of the problem and a quick repair.There was no pressure to purchase any other services. I will definitely go back.
Tom
Overall Score: 5.0
I recommend this dealer: Yes
We had been looking for a car for my son to commute to college classes. We were looking at late model used cars. When we discovered Hyundai, we quickly decided that we would be better off with a new vehicle with a full warranty for just slightly more money. I went on line and asked for prices from many area dealers. Webb came back with the best price BY FAR. They were not pushy and didn't pester me. We went in on a Saturday and ended up with a new Sonata. The entire staff was very helpful, particularly the on line girls, Molly and Daisy, but Mr. Brian Webb himself made sure we got a great deal in the end. Then we were invited to a clinic several weeks later and learned a lot more about the car. Free car washes and shuttle service are nice gestures. Even though we live 50 miles away and pass several Hyundai dealers on the way to Highland, I think we'll end up servicing our car here for the foreseeable future. We highly recommend Webb Hyundai.
lanny
Overall Score: 5.0
I recommend this dealer: Yes
just bought my second hyundai from webb. a genesis coupe. the other being a sonata hybrid. plus an alantra for my stepson.terry dittrich, and adam arredondo are two of the best in the business. they know there products one end to the other, and are willing to help well after the sale.
Sam49
Overall Score: 5.0
I recommend this dealer: Yes
A great experience. We visited many other dealers within 50 mile radius and kept coming back to Webb. I was particularly impressed when one of the "Webb Boys" actually talked with us regarding our purchase.
moeson
Overall Score: 5.0
I recommend this dealer: Yes
friendly greeting and honest sales person. Clean dealership
fordlover22
Overall Score: 5.0
I recommend this dealer: Yes
Jeffery was a great help in selling us our new Sonata! We are very happy with the dealership. On Saturday April 14 @ 10:00 a.m. we were invited to a question and answer seminar that helped us learn about the technology in the car. This was very helpful and very technology interactive. Jim
Estrada
Overall Score: 5.0
I recommend this dealer: Yes
Everything was pleasant. Really a joy doing business. I will be buying my next car from there. My dad also said the same thing and Terry was such a great salesman. He did everything quickly and correctly and made sure everything was 100% ready to go.
michael
Overall Score: 5.0
I recommend this dealer: Yes
Had my Sonata serviced at this Hyundai dealer. The Service personnel quickly assisted me and my car with into their shop in under an hour. They fixed my issued and would got me on my way, would recommend them to other Sonata owners in the Highland Indiana area.
Sanders
Overall Score: 5.0
I recommend this dealer: Yes
Mike and Webb Made the experience of buying a car pleasant. They renewed my faith in car dealers.
Liked: Service, Value
Kayak117
Overall Score: 5.0
I recommend this dealer: Yes
I just picked up my 2011 Sonata and I wanted to thank the Service Department for treating me so well on the issue with my car. Last night my car would not shift out of park and I was stuck in a parking lot. The tow truck came within 30 minutes and when we arrived at Webb Hyundai, there were still people working in the service area. They promptly attended to my car, gave me a loaner car (knowing I had to be at work in the morning), and I was home by 7:00pm (issue began at 6:00). I was so impressed with how kind and attentive they were, and what a positive attitude they had.They stopped what they were working on and helped me. I can't thank them enough for making this issue so easy to deal with! I was also impressed that what I thought would take the day to fix, took only a little part of the morning, and I had my car back in no time at all. I love my Sonata and I love Webb Hyundai.
Liked: Service, Value
standinggimmick
Overall Score: 5.0
I recommend this dealer: Yes
I would highly recommend this dealership. This is our second purchase/serviced vehicle from Webb Hyundai.
Liked: Service
overjoyedvalley
Overall Score: 5.0
I recommend this dealer: Yes
The purchase of my current vehicle is the second opportunity to work with the same salesperson, Terry, with great pleasure. The entire Webb Hyundai staff responded in a very professional and family like manner. I am very impressed and will recommend this dealership to family and friends as well as the quality line of products.
Liked: Service
ramon
Overall Score: 5.0
I recommend this dealer: Yes
Came in for an oil change, the service manage quickly identified that there were three outstanding 'soft'? Recalls on my sonata. I was asked if I had time for them to be completed at the same time of the oil change, or would I like to schedule in the future. The service manager did a fairly good job at estimating the amount of time needed for all the work. Webb Hyundai, is a very clean and polite dealership. Highly recommended.
millie
Overall Score: 5.0
I recommend this dealer: Yes
My experience was truly exceptional. I would say this dealership is my first choice for service; routine or otherwise.
Kayak117
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Service Department
My Review of Webb Hyundai:
I just picked up my 2011 Sonata and I wanted to thank the Service Department for treating me so well on the issue with my car. Last night my car would not shift out of park and I was stuck in a parking lot. The tow truck came within 30 minutes and when we arrived at Webb Hyundai, there were still people working in the service area. They promptly attended to my car, gave me a loaner car (knowing I had to be at work in the morning), and I was home by 7:00pm (issue began at 6:00). I was so impressed with how kind and attentive they were, and what a positive attitude they had.They stopped what they were working on and helped me. I can't thank them enough for making this issue so easy to deal with! I was also impressed that what I thought would take the day to fix, took only a little part of the morning, and I had my car back in no time at all. I love my Sonata and I love Webb Hyundai.
Koss
Overall Score: 5.0
Reason for Visit: Service
I recommend this dealer: Yes
Employee(s) Dealt With: Kim/Jerry
My Review of Webb Hyundai:
Great service / honest / fast service / thorough / and explains in details what needs to be done and why the work is needed. Clean and courteous and cooperative with any questions. They always wash the car after servicing the car.
