Meet Our Staff
Management
Eric Gdowski
Finance Manager
Laurie Fiorenzo-Kralek
General Sales Manager
Josh Engle
Sales Manager
Shane Billings
Sales Manager
Joe Formentini
Service Manager
Service
Tony Bonessa
Service Advisor
Anthony Rivera
Service Advisor
Cindy Kobiela
Service Advisor
Sales
Big John Crawford
Product Specialist
Joe Williams
Product Specialist
Matthea Beckett
Product Specialist
Kevin Ziolkowski
Product Specialist
Stanley Beasley
Product Specialist
Mark Eierman
Product Specialist
Antonio Villarreal
Product Specialist
Noah Escalante
Product Specialist
Brandon Jones
Product Specialist
Airiyana McKinley
Product Specialist
LaDell Scott
Product Specialist
Parts
Jordan Mileusnic
Parts Rep
Christian Banfield
Parts Manager
Administration
Ernie Hack
Fixed Operations Director
Eric Gdowski
Finance Manager
Jun 07, 2025
This was our 2nd purchase from Webb.
This was our 2nd purchase from Webb. Everyone is friendly, helpful, professional and no pressure.
Jun 05, 2025
I worked with Antonio, who was a calming influence
I worked with Antonio, who was a calming influence throughout the buying process. It was good to have 2 vehicles we were interested in on the lot. He rode along on the test-drives which other dealerships did not. he helped set up my phone and explained most of the functions from the driver's perspective. I was disappointed in the response of the service after the sale...
May 30, 2025
I was very pleased with the progress.
I was very pleased with the progress. Everyone at Webb was excellent. Kevin was outstanding to work with.
May 23, 2025
I got an Ok price, not upset at all.
I got an Ok price, not upset at all. However, the dealer was not willing to really negotiate the price, I did not feel any sort of willingness to actually work on the price. I ended up making the purchase, again not a horrible price but would not recommend this dealer to anyone
May 10, 2025
Me and my husband like the service we received and will
Me and my husband like the service we received and will refer others . Thank everyone for their kindness.
Tony Bonessa
Service Advisor
Jun 11, 2025
Highland Hyundai has very courteous and knowledgeable
Highland Hyundai has very courteous and knowledgeable staff. Their break room is awesome as they cover hot and cold refreshments. Their break room atmosphere is nice and it’s sooooo clean. They explain what the vehicle needs pleasantly and how much it will cost if out of warranty. I had a great experience;)
Jun 11, 2025
Wait times were reasonable, service was costly but good.
Wait times were reasonable, service was costly but good. If only going for an oil change, may look for other less costly options
Jun 07, 2025
Excellent service.
Excellent service. Professional staff. Quickness on services. Transparent communication and extremely private by utilizing the texting service.
Jun 06, 2025
I was very pleased with the time it took for my oil
I was very pleased with the time it took for my oil change and tire rotation. I also was informed by Tony B. that I could take my Tuscan and run it thru the Wash Bay when I need to. Also had a chance to talk to Big John who I was very pleased with when I leased our Tuscan.
Jun 04, 2025
Very good and efficient in their service.
Very good and efficient in their service. Helpful with additional information about our new car.
Laurie Fiorenzo-Kralek
General Sales Manager
Jun 02, 2025
The dealership was very polite, helped me with everything
The dealership was very polite, helped me with everything I needed. They were very knowledgeable about the vehicle ,
Mar 22, 2025
All the staff here are very welcoming, not pushy, and
All the staff here are very welcoming, not pushy, and pleasant to work with. Thanks!
Mar 12, 2025
Best dealership near me.
Best dealership near me. Great service department, excellent waiting area with clean bathroom and coffee center. Includes a big screen television, and fliers about the latest models and performance.
Mar 09, 2025
Great team, efficient, friendly and knowledgeable.
Great team, efficient, friendly and knowledgeable. Great service overall. Will always come here to get service.
Mar 02, 2025
My parents purchased a car in 2018 and the service was
My parents purchased a car in 2018 and the service was great.I purchased a car for my daughter,and Kevin made the purchase seamless.
Anthony Rivera
Service Advisor
Jun 14, 2025
Anthony always is pleasant and knowledgeable.
Anthony always is pleasant and knowledgeable. He makes the regular service checks more pleasant. Service is a 10
Jun 11, 2025
Highland Hyundai has very courteous and knowledgeable
Highland Hyundai has very courteous and knowledgeable staff. Their break room is awesome as they cover hot and cold refreshments. Their break room atmosphere is nice and it’s sooooo clean. They explain what the vehicle needs pleasantly and how much it will cost if out of warranty. I had a great experience;)
Jun 07, 2025
Everything thing was great and everyone very polite and
Everything thing was great and everyone very polite and friendly and professional Everyone was very helpful
Jun 07, 2025
Excellent service.
Excellent service. Professional staff. Quickness on services. Transparent communication and extremely private by utilizing the texting service.
May 30, 2025
The only complaint I have is I wish they would have
The only complaint I have is I wish they would have waited to schedule both recalls at the same time since they did not have parts available for 1 so I have to come back again which I don't like.
Cindy Kobiela
Service Advisor
Jun 07, 2025
Excellent service.
Excellent service. Professional staff. Quickness on services. Transparent communication and extremely private by utilizing the texting service.
Jun 04, 2025
They do good work, this time around it was just a failure
They do good work, this time around it was just a failure to contact me back about the installation of my tires that had come in two days after my visit. I was told that they might come in later on 5-29 and that I'll receive a call regarding that. So when I did receive a call I figured that it was about that but it was a follow up about my visit as if the work was completed already which threw me for a loop so when I explained to the person that called regarding that on 5-29, that I was still waiting to receive a call back so that I may get my tires installed I was told the same thing that I'll be called back upon their arrival to the shop.I then found myself waiting 2 extra days after they've arrived and having to call in myself in on order to find out that my tires had arrived 5-30 later that day. The reason for my review was the fact that I was waiting a whole 2 extra days to receive a call that I had to make on 6-2 to find out that my tires had arrived and I still hadn't received my call back and I had to risk driving back and forth to Chicago for work on my spare tire for two extra unnecessary days. I will never try to discredit the good work and service that I usually receive, this time around they just dropped the ball on this one.
Jun 02, 2025
I've always gone to this dealership for my service needs
I've always gone to this dealership for my service needs and have been satisfied with the results.
May 23, 2025
Without appointment first come first line up I'm not turn
Without appointment first come first line up I'm not turn away Happy & Please this dealship care alot about thier customers Thank You on short note for taking care of my needs each time I visit I leave Happy
May 22, 2025
Everything went great at hyundai.
Everything went great at hyundai. I wad in and out. Service was fast. Snacks were available
Big John Crawford
Product Specialist
Jun 11, 2025
I brought my daughter in for her first car purchase and
I brought my daughter in for her first car purchase and Big John Crawford made her first car purchasing experience a good one. Big John was great at communicating with us prior to the meeting in regard to the cars that we were interested in, and the sale went very well without any surprises. It went so well I brought my Mother back to Big John two days later and my Mother purchased a vehicle from John. Both my Mother and Daughter walked away happy with the cars and deals that they received from Big John.
Jun 06, 2025
I was very pleased with the time it took for my oil
I was very pleased with the time it took for my oil change and tire rotation. I also was informed by Tony B. that I could take my Tuscan and run it thru the Wash Bay when I need to. Also had a chance to talk to Big John who I was very pleased with when I leased our Tuscan.
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
Jun 02, 2025
Dealership has a multitude of people who made every
Dealership has a multitude of people who made every effort to accommodate me. It started when I walked in the door.
May 29, 2025
Webb Hyundai have an excellent staff and a very nice
Webb Hyundai have an excellent staff and a very nice selection of vehicles to choose from.
Josh Engle
Sales Manager
Jun 10, 2025
Joe made my car buying experience a breeze, He found me
Joe made my car buying experience a breeze, He found me the exact car I wanted!! I love my car
Jun 07, 2025
This was our 2nd purchase from Webb.
This was our 2nd purchase from Webb. Everyone is friendly, helpful, professional and no pressure.
Jun 05, 2025
I had the pleasure of working with Antonio Villarreal
I had the pleasure of working with Antonio Villarreal during one of the most difficult seasons of my life, and I can honestly say he was nothing short of amazing throughout the entire car-buying process. I was in the market for a new vehicle when my mother’s health began to decline, and shortly after, she passed away. Antonio was incredibly patient, understanding, and never pushy — something that truly made a difference during such an emotional time. He took the time to work with me with the options I preselected, what I was comfortable paying, and what I genuinely needed. He made the entire experience feel personalized, low-pressure, and respectful. His professionalism and compassion did not go unnoticed. If you’re looking for someone who truly listens and puts your needs first, I 10/10 recommend Antonio Villarreal. You won’t find a better person to help guide you through this process. Thank you, Antonio!
Jun 02, 2025
Dealership has a multitude of people who made every
Dealership has a multitude of people who made every effort to accommodate me. It started when I walked in the door.
May 15, 2025
Kevin was amazing.
Kevin was amazing. Very patient, helpful and knowledgeable. He went over and beyond to help me!
Joe Williams
Product Specialist
Jun 10, 2025
Joe made my car buying experience a breeze, He found me
Joe made my car buying experience a breeze, He found me the exact car I wanted!! I love my car
Jun 04, 2025
Very good and efficient in their service.
Very good and efficient in their service. Helpful with additional information about our new car.
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
Jun 02, 2025
Dealership has a multitude of people who made every
Dealership has a multitude of people who made every effort to accommodate me. It started when I walked in the door.
May 24, 2025
Very friendly and accommodating.
Very friendly and accommodating. They were very busy but still had 2 or 3 different people helping out with our visit.
Shane Billings
Sales Manager
May 10, 2025
Me and my husband like the service we received and will
Me and my husband like the service we received and will refer others . Thank everyone for their kindness.
May 08, 2025
Thank you for the quick and friendly service.
Thank you for the quick and friendly service. My questions regarding my warranty on my tires were answered completely with no confusion.
Apr 17, 2025
Webb Hyundai was amazing throughout the car buying
Webb Hyundai was amazing throughout the car buying experience. Matthea had great communication and was up front about all of the costs that would be part of the out the door price. Super fast and efficient process at the dealership. I have dreaded buying a car based on past experiences, but Matthea and Webb Hyundai made it a painless process. Can’t recommend them enough!
Apr 16, 2025
A no pressure vehicle purchasing experience!
A no pressure vehicle purchasing experience! I feel we got guality vehicle at a fear price.
Apr 13, 2025
Was a very clean and welcoming atmosphere.
Was a very clean and welcoming atmosphere. Everyone acted professionally and made the buying process easy and efficient
Matthea Beckett
Product Specialist
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
Jun 02, 2025
The dealership was very polite, helped me with everything
The dealership was very polite, helped me with everything I needed. They were very knowledgeable about the vehicle ,
Apr 28, 2025
Well we had to wait a week to get are vehicle after we
Well we had to wait a week to get are vehicle after we all ready purchase it. So I hade no car for a week that was fun.
Apr 17, 2025
Webb Hyundai was amazing throughout the car buying
Webb Hyundai was amazing throughout the car buying experience. Matthea had great communication and was up front about all of the costs that would be part of the out the door price. Super fast and efficient process at the dealership. I have dreaded buying a car based on past experiences, but Matthea and Webb Hyundai made it a painless process. Can’t recommend them enough!
Apr 11, 2025
Excellent and friendly service this was our 2nd purchase
Excellent and friendly service this was our 2nd purchase from Webb Hyundai and both were very good experiences
Kevin Ziolkowski
Product Specialist
Jun 07, 2025
This was our 2nd purchase from Webb.
This was our 2nd purchase from Webb. Everyone is friendly, helpful, professional and no pressure.
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
May 30, 2025
I was very pleased with the progress.
I was very pleased with the progress. Everyone at Webb was excellent. Kevin was outstanding to work with.
May 15, 2025
Kevin was amazing.
Kevin was amazing. Very patient, helpful and knowledgeable. He went over and beyond to help me!
Apr 13, 2025
Was a very clean and welcoming atmosphere.
Was a very clean and welcoming atmosphere. Everyone acted professionally and made the buying process easy and efficient
Stanley Beasley
Product Specialist
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
May 10, 2025
Me and my husband like the service we received and will
Me and my husband like the service we received and will refer others . Thank everyone for their kindness.
Apr 27, 2025
Buying a car, need a real person to help with your
Buying a car, need a real person to help with your decision, ask for Stan Beasley.
Apr 09, 2025
They answered my all questions about car patiently and
They answered my all questions about car patiently and gave me best deal for the car
Mar 31, 2025
Friendly and able to answer questions about the car.
Friendly and able to answer questions about the car. Building is clean and bright. I have no problems to report.
Mark Eierman
Product Specialist
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
May 09, 2025
There's no home delivery service, everything else is fine
There's no home delivery service, everything else is fine for now. Overall it's a pleasant experience to do business with this dealership, they don't give you an inflated quote which make you spend a lot of time removing add-ons.
May 05, 2025
Mark was GREAT!
Mark was GREAT!!!! The place was clean and everybody I encountered was friendly and helpful.
May 03, 2025
Very friendly, easy to deal with .
Very friendly, easy to deal with . Would highly recommend. Mark was great to work with and made buying our first new car great
Apr 18, 2025
I was greeted immediately by a very friendly sales
I was greeted immediately by a very friendly sales associate who ended up selling me the car. We went through a lot of numbers to get to a place where we were happy but it worked out.
Jordan Mileusnic
Parts Rep
Oct 29, 2024
Quick service and drop off facility is good for customers
Quick service and drop off facility is good for customers after putting car for service I will never go anywhere else
Oct 23, 2024
Absolutely Great experience.
Absolutely Great experience. Eric was very fast and efficient. Eric got me exactly want I wanted. I diffenty recommend new buyers to Webb Hyundai
Oct 10, 2024
The dealership is excellent over all.
The dealership is excellent over all. Very friendly, courteous and tentative staff. Excellent overall staff.
Sep 21, 2024
Webb Hyundai is the only place that services our Sonata.
Webb Hyundai is the only place that services our Sonata. Great people to deal with !
Aug 24, 2024
I always receive excellent service.
I always receive excellent service. They are polite and friendly people. I’m always well informed.
Joe Formentini
Service Manager
May 02, 2025
They are trustworthy and honest hardworking staff that
They are trustworthy and honest hardworking staff that deserve a raise from corporate. Service department goes beyond their standards and never disappoints
Mar 06, 2025
When my son arrived for the scheduled appointment @
When my son arrived for the scheduled appointment @ Highland on March 3rd, he was turned away and told that the Highland location no longer services Genesis vehicles and that he would have to travel to Merrillville. Why did no one bother to call me and let me know this prior to us going there, as a matter of fact I even received a text reminder on Sunday, 3/2 confirming my appointment at your Highland location. After several calls back and with between Ernie (Highland manager) and Joe (Merrillville manager) Highland agreed to do a simple oil change (which is all I wanted). If you are no longer servicing Genesis vehicles in Highland, you should not have that option available via your website. It is misleading and an unnecessary inconvenience that you are causing your customers.
Dec 24, 2024
Always pleasant.
Always pleasant. Very efficient and communicative. Accommodating with appointment times. The service reports showing all of the items serviced and checked are really handy.
Nov 18, 2024
Great environment, great people.
Great environment, great people. Made the car purchasing experience very user friendly. Gave a fair price on trade in as well.
Oct 10, 2024
Webb Hyundai is a amazing place and makes my experience
Webb Hyundai is a amazing place and makes my experience pleasant would highly recommend everyone go to this dealership
Antonio Villarreal
Product Specialist
Jun 07, 2025
This was our 2nd purchase from Webb.
This was our 2nd purchase from Webb. Everyone is friendly, helpful, professional and no pressure.
Jun 05, 2025
I had the pleasure of working with Antonio Villarreal
I had the pleasure of working with Antonio Villarreal during one of the most difficult seasons of my life, and I can honestly say he was nothing short of amazing throughout the entire car-buying process. I was in the market for a new vehicle when my mother’s health began to decline, and shortly after, she passed away. Antonio was incredibly patient, understanding, and never pushy — something that truly made a difference during such an emotional time. He took the time to work with me with the options I preselected, what I was comfortable paying, and what I genuinely needed. He made the entire experience feel personalized, low-pressure, and respectful. His professionalism and compassion did not go unnoticed. If you’re looking for someone who truly listens and puts your needs first, I 10/10 recommend Antonio Villarreal. You won’t find a better person to help guide you through this process. Thank you, Antonio!
Jun 05, 2025
I worked with Antonio, who was a calming influence
I worked with Antonio, who was a calming influence throughout the buying process. It was good to have 2 vehicles we were interested in on the lot. He rode along on the test-drives which other dealerships did not. he helped set up my phone and explained most of the functions from the driver's perspective. I was disappointed in the response of the service after the sale...
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
Jun 02, 2025
The dealership was very polite, helped me with everything
The dealership was very polite, helped me with everything I needed. They were very knowledgeable about the vehicle ,
Noah Escalante
Product Specialist
Jun 03, 2025
Today was a rough day for my family and I.
Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.
Jun 02, 2025
Dealership has a multitude of people who made every
Dealership has a multitude of people who made every effort to accommodate me. It started when I walked in the door.
May 24, 2025
Very friendly and accommodating.
Very friendly and accommodating. They were very busy but still had 2 or 3 different people helping out with our visit.