Meet Our Staff

Management

Laurie Fiorenzo-Kralek

Laurie Fiorenzo-Kralek

General Sales Manager
128 Reviews
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Josh Engle

Josh Engle

Sales Manager
59 Reviews
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Mark Eierman

Mark Eierman

Finance Manager
17 Reviews
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Christian Banfield

Christian Banfield

Parts Manager
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Sales

Eric Gdowski

Eric Gdowski

Product Specialist
179 Reviews
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Big John Crawford

Big John Crawford

Product Specialist
90 Reviews
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Joe Williams

Joe Williams

Product Specialist
51 Reviews
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Gavin Basile

Gavin Basile

Product Specialist
1 Review
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Kyle Hetzer

Kyle Hetzer

Product Specialist
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Josh Ortega

Josh Ortega

Product Specialist
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Erris Smith

Erris Smith

Product Specialist
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Michael Walker

Michael Walker

Product Specialist
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Service

Tony Bonessa

Tony Bonessa

Assistant Service Advisor
163 Reviews
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Anthony Rivera

Anthony Rivera

Service Advisor
131 Reviews
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Cindy Kobiela

Cindy Kobiela

Service Advisor
112 Reviews
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Eric Gdowski

Eric Gdowski

Product Specialist
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Industry Experience 4 years 6 months
Recent Reviews

Aug 28, 2025

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Ari was excellent at meeting all of our requests, closing

Ari was excellent at meeting all of our requests, closing the deal, and teaching us how to use all of the features of the car. Thank you Ari!

Aug 21, 2025

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Always treated well .

Always treated well .second vehicle i purchased from this dealership friendliness people to work with.

Aug 15, 2025

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Very Happy with my new (used) Hyundai Tucson!

Very Happy with my new (used) Hyundai Tucson! Matthea was great and helped move things along despite some hiccups on my end with a bank transfer. They were flexible and able to come up with a solution so i could still drive my car home that day. I would definitely come here again.

Aug 14, 2025

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Was there for about 4-5 hours to buy a palisade and it

Was there for about 4-5 hours to buy a palisade and it seemed they were understaffed for a Saturday which is why it may have taken that long. So needs more staff on Saturdays

Aug 04, 2025

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They were very pleasant and helped me all the way to the

They were very pleasant and helped me all the way to the end. Of the sale

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Tony Bonessa

Tony Bonessa

Assistant Service Advisor
Recent Reviews

Aug 20, 2025

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My experience with Webb Hyundai in Highland was simply

My experience with Webb Hyundai in Highland was simply outstanding. Everyone was extremely professional and the repair work was excellent. I've been a long term customer for the past 20 years. Thank you for all your efforts!.

Jul 26, 2025

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Webb Hyundai did a fantastic job in minimal time.

Webb Hyundai did a fantastic job in minimal time. Very comfortable environment with snacks. Oil change price has sure changed since I bought my beautiful Sonata from them 12 years ago.

Jul 06, 2025

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Webb Hyundai treats you like family.

Webb Hyundai treats you like family. They will make sure you are happy and satisfied without a hassle.

Jun 25, 2025

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Big John Crawford 11/10 service and professionalism.

Big John Crawford 11/10 service and professionalism. We went to 10 dealerships before finally making our way to Webb and speaking with John.

Jun 23, 2025

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Everything was great.

Everything was great. I like the coffee selections and soda and water in the cooler

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Anthony Rivera

Anthony Rivera

Service Advisor
Recent Reviews

Aug 20, 2025

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My experience with Webb Hyundai in Highland was simply

My experience with Webb Hyundai in Highland was simply outstanding. Everyone was extremely professional and the repair work was excellent. I've been a long term customer for the past 20 years. Thank you for all your efforts!.

Aug 16, 2025

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Everything went well.

Everything went well. The only disappointing thing is having to pay the credit card fee on the almost $4000 service bill. I wouldn’t really expect it from a big dealership like you guys to charge that.

Aug 08, 2025

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WEBB Hyundai has always been incredibly responsive,

WEBB Hyundai has always been incredibly responsive, helpful, and easy to deal with. Everybody at the dealership is extremely friendly.

Jul 26, 2025

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Webb Hyundai did a fantastic job in minimal time.

Webb Hyundai did a fantastic job in minimal time. Very comfortable environment with snacks. Oil change price has sure changed since I bought my beautiful Sonata from them 12 years ago.

Jun 26, 2025

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I do have some concerns with the Overall Dealership.

I do have some concerns with the Overall Dealership... I called Service center because I am having issues with the Shifting. I was able to bring the car in and they looked it over and could not find anything wrong... Unfortunately I am still having the issue where the car shuts off sometimes when I am at the light. I am not sure what to do if the issue is not showing up when the dealership looks at it but it happens when I'm driving...

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Laurie Fiorenzo-Kralek

Laurie Fiorenzo-Kralek

General Sales Manager
Recent Reviews

Jul 25, 2025

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My wife and I had a great experience purchasing a new

My wife and I had a great experience purchasing a new vehicle from Webb Hyundai. Matthea did a great job. She let us test drive as many vehicles as we needed to compare them. This was our first new vehicle purchase, and they made the experience very smooth. Matthea was well versed in all the features and operations of the vehicles. She went above and beyond to show us everything on the Sante Fe. Laurel did a great job explaining the factory warranty, extended warranty, and the services they offer to the customers. I would recommend Webb Hyundai to anyone who is looking to purchase a Hyundai vehicle. Great selection of used cars I seen there as well. Thank you all, job well done.

Jul 06, 2025

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Webb Hyundai treats you like family.

Webb Hyundai treats you like family. They will make sure you are happy and satisfied without a hassle.

Jun 02, 2025

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The dealership was very polite, helped me with everything

The dealership was very polite, helped me with everything I needed. They were very knowledgeable about the vehicle ,

Mar 22, 2025

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All the staff here are very welcoming, not pushy, and

All the staff here are very welcoming, not pushy, and pleasant to work with. Thanks!

Mar 12, 2025

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Best dealership near me.

Best dealership near me. Great service department, excellent waiting area with clean bathroom and coffee center. Includes a big screen television, and fliers about the latest models and performance.

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Cindy Kobiela

Cindy Kobiela

Service Advisor
Dealership Experience 8 years 2 months
Recent Reviews

Aug 28, 2025

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Disappointed in the service I received on my last visit.

Disappointed in the service I received on my last visit. Not the service I am used to.

Aug 20, 2025

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My experience with Webb Hyundai in Highland was simply

My experience with Webb Hyundai in Highland was simply outstanding. Everyone was extremely professional and the repair work was excellent. I've been a long term customer for the past 20 years. Thank you for all your efforts!.

Aug 09, 2025

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Quickly checked in.

Quickly checked in. All questions were answered. Employees provided me with quick and efficient service.

Jul 26, 2025

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Webb Hyundai did a fantastic job in minimal time.

Webb Hyundai did a fantastic job in minimal time. Very comfortable environment with snacks. Oil change price has sure changed since I bought my beautiful Sonata from them 12 years ago.

Jul 22, 2025

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I came in for an oil change and vehicle inspection

I came in for an oil change and vehicle inspection special and advised the service advisor Cindi Kobiela that we had a clunk noise in the rear. We were advised of the issues they found during the inspection, but the tech couldn't duplicate the noise in the rear that we had advised them of. I assumed that by paying for the oil change and inspection special, we should not have been charged the extra $198.55 charge for checking out this noise. Cindi said that even she needs to pay for having things checked out. Shouldn't the special we had already purchased, cover this expense and we should not have been charged an additional $198.55? On top of this unexpected and extremely excessively large dollar amount, we had to wait approximately three hours for our car to be finished, even though we had made an appointment for this service in advance.

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Big John Crawford

Big John Crawford

Product Specialist
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Dealership Experience 4 years 10 months
Industry Experience 28 years 3 months
"Big John" likes to help Customers find the perfect vehicle to solve all of your automotive needs and wants.. I've been married sense 1990 to my wife Janet and we have 2 children / Adults as of now.. And we also have 3 grand children 2 Grand sons and 1 Grand daughter.. I like to garden, fish and even a little boating as well..
Recent Reviews

Aug 23, 2025

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John Crawford was very knowledgeable and helpful with my

John Crawford was very knowledgeable and helpful with my purchase and helped with the radio/it stuff

Jul 26, 2025

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Webb Hyundai was great!

Webb Hyundai was great! I needed a car for work and Big John helped me figure out what work best for me. I highly recommend him!

Jul 06, 2025

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Webb Hyundai treats you like family.

Webb Hyundai treats you like family. They will make sure you are happy and satisfied without a hassle.

Jun 27, 2025

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Great service, easy transaction.

Great service, easy transaction. Love the idea of free car washes. Would recommend this dealership to friends and family.

Jun 25, 2025

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Big John Crawford 11/10 service and professionalism.

Big John Crawford 11/10 service and professionalism. We went to 10 dealerships before finally making our way to Webb and speaking with John.

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Josh Engle

Josh Engle

Sales Manager
Dealership Experience 3 years 1 months
Industry Experience 5 years
Recent Reviews

Jul 30, 2025

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Word to the wise.

Word to the wise.. if dealing over the phone, always record your side of the conversation

Jun 24, 2025

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Stan definitely earned 5 stars.

Stan definitely earned 5 stars. Friendly, genuine, and knowledgeable. Wish I could have worked with him for the entire process.

Jun 10, 2025

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Joe made my car buying experience a breeze, He found me

Joe made my car buying experience a breeze, He found me the exact car I wanted!! I love my car

Jun 06, 2025

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This was our 2nd purchase from Webb.

This was our 2nd purchase from Webb. Everyone is friendly, helpful, professional and no pressure.

Jun 05, 2025

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I had the pleasure of working with Antonio Villarreal

I had the pleasure of working with Antonio Villarreal during one of the most difficult seasons of my life, and I can honestly say he was nothing short of amazing throughout the entire car-buying process. I was in the market for a new vehicle when my mother’s health began to decline, and shortly after, she passed away. Antonio was incredibly patient, understanding, and never pushy — something that truly made a difference during such an emotional time. He took the time to work with me with the options I preselected, what I was comfortable paying, and what I genuinely needed. He made the entire experience feel personalized, low-pressure, and respectful. His professionalism and compassion did not go unnoticed. If you’re looking for someone who truly listens and puts your needs first, I 10/10 recommend Antonio Villarreal. You won’t find a better person to help guide you through this process. Thank you, Antonio!

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Joe Williams

Joe Williams

Product Specialist
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Dealership Experience 2 years 5 months
Industry Experience 13 years 11 months
Recent Reviews

Jun 20, 2025

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Very efficient and welcoming to customers.

Very efficient and welcoming to customers. No issues at all with anything they have provided.

Jun 10, 2025

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Joe made my car buying experience a breeze, He found me

Joe made my car buying experience a breeze, He found me the exact car I wanted!! I love my car

Jun 04, 2025

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Very good and efficient in their service.

Very good and efficient in their service. Helpful with additional information about our new car.

Jun 03, 2025

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Today was a rough day for my family and I.

Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.

Jun 02, 2025

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Dealership has a multitude of people who made every

Dealership has a multitude of people who made every effort to accommodate me. It started when I walked in the door.

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Mark Eierman

Mark Eierman

Finance Manager
Dealership Experience 2 years 2 months
Recent Reviews

Aug 08, 2025

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Mark has been great at considering our circumstances and

Mark has been great at considering our circumstances and has been reliable and timely throughout the process. The only downside of our experience at Webb Hyundai was that one of the salespeople kept trying to sell us additional protections, even though we had limited time and clearly expressed multiple times that we were not interested. However, Mark was excellent in assisting us with the car purchase.

Jun 20, 2025

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The guys were friendly and knowledgeable.

The guys were friendly and knowledgeable. Wasn't pushy or anything. They even let me borrow the huge bow. The car I bought looked very nice! My son was very happy when we gave it to him!

Jun 03, 2025

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Today was a rough day for my family and I.

Today was a rough day for my family and I. We walked into the dealership a little stressed. John Crawford”BIG JOHN” and his trainee were the absolute dopest. There was a situation that had nothing to do directly with the dealership. These two gentlemen made my family feel understood. Big John was not accepting any disrespect from the company that is always beyond disrespectful . I didn’t have to argue with anyone on the phone because BIG JOHN shut it down right away. My father is a U.S NAVY veteran and he was treated like ROYALTY. Thank You BIG JOHN!!!! See you guys soon.

May 09, 2025

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There's no home delivery service, everything else is fine

There's no home delivery service, everything else is fine for now. Overall it's a pleasant experience to do business with this dealership, they don't give you an inflated quote which make you spend a lot of time removing add-ons.

May 05, 2025

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Mark was GREAT!

Mark was GREAT!!!! The place was clean and everybody I encountered was friendly and helpful.

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Gavin Basile

Gavin Basile

Product Specialist
Recent Reviews

May 10, 2026

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Gavin is a bully.

Gavin is a bully. He does not care about getting you in the right vehicle but only about making the sale as any cost to the buyer. Do not trust this salesman.

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Christian Banfield

Christian Banfield

Parts Manager
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Kyle Hetzer

Kyle Hetzer

Product Specialist
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Josh Ortega

Josh Ortega

Product Specialist
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Erris Smith

Erris Smith

Product Specialist
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Michael Walker

Michael Walker

Product Specialist
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    Joe Williams

    Joe Williams

    Product Specialist

    51 Reviews
    Big John Crawford

    Big John Crawford

    Product Specialist

    90 Reviews
    Eric Gdowski

    Eric Gdowski

    Product Specialist

    179 Reviews
    Gavin Basile

    Gavin Basile

    Product Specialist

    1 Review
    Erris Smith

    Erris Smith

    Product Specialist

    Josh Ortega

    Josh Ortega

    Product Specialist

    Kyle Hetzer

    Kyle Hetzer

    Product Specialist

    Michael Walker

    Michael Walker

    Product Specialist