Meet Our Staff

Management

Eric Gdowski

Eric Gdowski

Finance Manager

Certified
122 Reviews
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Laurie Fiorenzo-Kralek

Laurie Fiorenzo-Kralek

General Sales Manager
118 Reviews
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Josh Engle

Josh Engle

Sales Manager
42 Reviews
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Shane Billings

Shane Billings

Sales Manager
37 Reviews
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Joe Formentini

Joe Formentini

Service Manager
11 Reviews
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Christian Banfield

Christian Banfield

Parts Manager
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Service

Tony Bonessa

Tony Bonessa

Service Advisor

Certified
121 Reviews
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Anthony Rivera

Anthony Rivera

Service Advisor

Certified
94 Reviews
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Cindy Kobiela

Cindy Kobiela

Service Advisor

Certified
84 Reviews
View Bio
Brittany Vegas

Brittany Vegas

Service Assistant

Certified
60 Reviews
View Bio
Jori Hazel

Jori Hazel

Service Advisor

Certified
51 Reviews
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Sales

Big John Crawford

Big John Crawford

Product Specialist

Certified
67 Reviews
View Bio
Kristen Krieg

Kristen Krieg

Product Specialist
63 Reviews
View Bio
Greg Gentz

Greg Gentz

Product Specialist
50 Reviews
View Bio
Joe Williams

Joe Williams

Product Specialist
31 Reviews
View Bio
Kevin Ziolkowski

Kevin Ziolkowski

Product Specialist
21 Reviews
View Bio
Matthea Beckett

Matthea Beckett

Product Specialist
19 Reviews
View Bio
Jaylan Clark

Jaylan Clark

Product Specialist
13 Reviews
View Bio

Parts

Jordan Mileusnic

Jordan Mileusnic

Parts Rep
14 Reviews
View Bio
Paul Kobus

Paul Kobus

Parts Driver
View Bio
Omar Mendoza

Omar Mendoza

Parts Rep
View Bio

Administration

Ernie Hack

Ernie Hack

Fixed Operations Director
View Bio
Eric Gdowski

Eric Gdowski

Finance Manager

122 Reviews
Certified
Industry Experience 3 years 2 months
Recent Reviews

Feb 02, 2025

Dealership Rating
Employee Rating

The service, knowledge was very professional.

The service, knowledge was very professional. We’re not happy with the 2025 Kona SEL. The range of the vehicle is not what it was presented to be. We will be in touch with the dealer tomorrow, Monday, Feb 3,2025. Not sure how to get this resolved. Confident that the dealer will provide a fair solution.

Feb 01, 2025

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Was very courteous and helpful.

Was very courteous and helpful. Explain everything about the vehicle. I’m very happy I can back to here.

Jan 31, 2025

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Our sales person was Joe, he was amazing.

Our sales person was Joe, he was amazing. Only downside to the purchase experience was the add on items that were not disclosed online. These added just around 3 thousand dollars to the purchase price of the car and they would not budge on those items. Again Joe was 10/10

Jan 30, 2025

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It has great employees that will help you find a great

It has great employees that will help you find a great car the best way

Jan 22, 2025

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They worked hard to get my payments where I wanted them.

They worked hard to get my payments where I wanted them. The finance person was very keen on selling additional warranties when Hyundai already offers the best warranty in the industry. Couldn't be happier with the car I chose. Make sure you let them know the Internet sale price so you don't get stuck paying the window sticker price.

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Tony Bonessa

Tony Bonessa

Service Advisor

121 Reviews
Certified
Recent Reviews

Feb 01, 2025

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A great routine service appointment.

A great routine service appointment. Webb Hyundai - Highland is the only place I trust for my car needs. I have been a loyal customer since 2017.

Jan 31, 2025

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Clean , well designed, efficient and friendly staff Tony

Clean , well designed, efficient and friendly staff Tony in the service department was kind to offer us a ride to the restaurant seeing it was below 0 degrees outside I won’t forget his thoughtfulness, that’s above customer service.

Jan 31, 2025

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they fixed the recall on my hyundai they was pretty fast.

they fixed the recall on my hyundai they was pretty fast. just want to be sure that there accurate on the truck point inspection its lmportant to no of any issues.

Jan 30, 2025

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Tony was very attentive to my problem, which was an

Tony was very attentive to my problem, which was an electrical issue with the coaxial cable. Good news , it was under warranty, and I have a clean car. Thank you Tony.

Jan 29, 2025

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The gentleman who checked me in was very friendly,

The gentleman who checked me in was very friendly, helpful and kept me updated. Great experience. Very thorough and efficient. Very satisfied with the Webb Service Department. Waiting area very comfortable and clean.

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Laurie Fiorenzo-Kralek

Laurie Fiorenzo-Kralek

General Sales Manager
Recent Reviews

Jan 17, 2025

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Joe Williams was easy to deal with and I'm happy with my

Joe Williams was easy to deal with and I'm happy with my deal. The car was exactly what we wanted.

Jan 05, 2025

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Amazing customer service.

Amazing customer service. Great negotiating to get me out the door with the car i wanted.

Dec 08, 2024

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Greatest car buying experience ever.

Greatest car buying experience ever. The staff is excellent and I couldn’t have asked for a better salesman

Nov 29, 2024

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I've been treated with respect and importance so I feel

I've been treated with respect and importance so I feel appreciated. From purchasing to updates and maintenance.

Nov 18, 2024

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Great environment, great people.

Great environment, great people. Made the car purchasing experience very user friendly. Gave a fair price on trade in as well.

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Anthony Rivera

Anthony Rivera

Service Advisor

94 Reviews
Certified
Recent Reviews

Feb 02, 2025

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Anthony Rivera was friendly and professional - everything

Anthony Rivera was friendly and professional - everything went well and my car was ready within the time he stated.

Feb 01, 2025

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Anthony is very professional and friendly.

Anthony is very professional and friendly. He took good care of us. Happy with his services

Jan 31, 2025

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they fixed the recall on my hyundai they was pretty fast.

they fixed the recall on my hyundai they was pretty fast. just want to be sure that there accurate on the truck point inspection its lmportant to no of any issues.

Jan 27, 2025

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They diagnosed the issues which was an unusual one and

They diagnosed the issues which was an unusual one and got the repair parts on order

Jan 21, 2025

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I have decided not to bring my car to this dealership for

I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top!

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Cindy Kobiela

Cindy Kobiela

Service Advisor

84 Reviews
Certified
Dealership Experience 6 years 10 months
Recent Reviews

Jan 31, 2025

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Employee Rating

Setting the appointment was easy.

Setting the appointment was easy. I was able to check in without delay. The service didn’t take a long time. All in all, i was satisfied with my experience.

Jan 29, 2025

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Cindy was very kind, caring, and extremely helpful!

Cindy was very kind, caring, and extremely helpful! I really appreciated her service. Thank you!

Jan 27, 2025

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They diagnosed the issues which was an unusual one and

They diagnosed the issues which was an unusual one and got the repair parts on order

Jan 21, 2025

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I have decided not to bring my car to this dealership for

I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top!

Jan 18, 2025

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Cindy Provided great customer support.

Cindy Provided great customer support. And is very professional At her job. She provided accurate information regarding our Santa Fe

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Big John Crawford

Big John Crawford

Product Specialist

67 Reviews
Certified
Recent Reviews

Jan 30, 2025

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It has great employees that will help you find a great

It has great employees that will help you find a great car the best way

Jan 17, 2025

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Inviting and clean showroom.

Inviting and clean showroom. Good selection of cars to choose from. Knowledgeable & courteous sales & office staff.

Jan 16, 2025

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Everyone was professional and made me feel welcome.

Everyone was professional and made me feel welcome. Clean and plenty of space to have your privacy.

Jan 12, 2025

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Big John was a great guy to work with, the entire staff

Big John was a great guy to work with, the entire staff was kind and professional

Jan 05, 2025

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Everyone at the dealership were helpful in their own

Everyone at the dealership were helpful in their own right. Transparencies were evident. We love “Big John”. He understood us and listened to us and advocated for us! We got a great deals on a great car because of everyone involved!

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Kristen Krieg

Kristen Krieg

Product Specialist
Contact Me
Dealership Experience 3 years 7 months
Industry Experience 4 years 1 months
Recent Reviews

Feb 02, 2025

Dealership Rating
Employee Rating

The service, knowledge was very professional.

The service, knowledge was very professional. We’re not happy with the 2025 Kona SEL. The range of the vehicle is not what it was presented to be. We will be in touch with the dealer tomorrow, Monday, Feb 3,2025. Not sure how to get this resolved. Confident that the dealer will provide a fair solution.

Jan 26, 2025

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Good experience with Kristen.

Good experience with Kristen. She is very knowledgeable and not pushy! Sat in the car with me and helped her with set up! One disappointment, my car was not equipped with floor mats. Would recommend the Webb Boys & Girls!!

Jan 22, 2025

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They worked hard to get my payments where I wanted them.

They worked hard to get my payments where I wanted them. The finance person was very keen on selling additional warranties when Hyundai already offers the best warranty in the industry. Couldn't be happier with the car I chose. Make sure you let them know the Internet sale price so you don't get stuck paying the window sticker price.

Jan 12, 2025

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Bought a new Venue but showed them a dent when I took a

Bought a new Venue but showed them a dent when I took a pic of the car before I left with it then after my daughter received her car for Christmas we found the hood dent after cleaned. Sent the video and pic of it in the lot and I received a text back saying that car was sold on minor implications cause it was a loaner for the service dept. but I do have the remainder of the factory warranty !!!! lol yeah u can’t make this up lol. I’ve bought over a dozen new cars in my life and never hear that or delt with this matter before. Won’t be back won’t do service there either. Who knows what they’ll tell me on a oil change lol

Nov 29, 2024

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I've been treated with respect and importance so I feel

I've been treated with respect and importance so I feel appreciated. From purchasing to updates and maintenance.

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Brittany Vegas

Brittany Vegas

Service Assistant

60 Reviews
Certified
Dealership Experience 6 years 1 months
Industry Experience 11 years 2 months
Recent Reviews

Feb 01, 2025

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A great routine service appointment.

A great routine service appointment. Webb Hyundai - Highland is the only place I trust for my car needs. I have been a loyal customer since 2017.

Jan 29, 2025

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The gentleman who checked me in was very friendly,

The gentleman who checked me in was very friendly, helpful and kept me updated. Great experience. Very thorough and efficient. Very satisfied with the Webb Service Department. Waiting area very comfortable and clean.

Jan 29, 2025

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Great job getting my car in for an oil change.

Great job getting my car in for an oil change. Only complaint I have is they did not wash it before I picked it up? Great customer service.

Jan 27, 2025

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They diagnosed the issues which was an unusual one and

They diagnosed the issues which was an unusual one and got the repair parts on order

Jan 01, 2025

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Service department is the best as usual.

Service department is the best as usual. I’m never disappointed. Tony and Anthony are great

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Jori Hazel

Jori Hazel

Service Advisor

51 Reviews
Certified
Dealership Experience 10 months
Recent Reviews

Jan 31, 2025

Dealership Rating
Employee Rating

they fixed the recall on my hyundai they was pretty fast.

they fixed the recall on my hyundai they was pretty fast. just want to be sure that there accurate on the truck point inspection its lmportant to no of any issues.

Jan 29, 2025

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I'm impressed with the friendly and thorough and

I'm impressed with the friendly and thorough and professional service, and I will pass on to my friends.

Jan 28, 2025

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Don’t cater to the customer don’t explain your options.

Don’t cater to the customer don’t explain your options. They don’t care just bring $$$$ However, Jori was very polite & professional. Maybe Webb Hyundai should talk to Family Hyundai and learn how to satisfy any customers that walk through the door.

Jan 27, 2025

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They diagnosed the issues which was an unusual one and

They diagnosed the issues which was an unusual one and got the repair parts on order

Jan 21, 2025

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I have decided not to bring my car to this dealership for

I have decided not to bring my car to this dealership for service anymore. Yesterday, I picked up my car after a simple oil change and found muddy footprints on the inside floor panel on the driver's side, and this is not the first or second time this has happened. Before I would clean it myself, but this time I went back into the Service Department to let them know and have them clean it. As I was driving away, I noticed dirty fingerprints on the side pane of my driver's door in the inside, and on the outside of my glove box and some of the contents of my glove box on the floor. I keep my car clean inside and out, and have never gotten my cars delivered in this condition from a dealership, except this one. The worst part is when I went in to let them know, the young lady Jori was great; however, the Manager or Assistant Manager had an attitude as if he was being bothered. Instead of apologizing and offering to clean the dirt, he asked if it was salt residue with a nasty attitude. Just ignorant. Even if it was salt residue, which it was not because it was brown and clearly muddy, I didn't bring my car to the dealership that way and it should not have been returned to me that way either. The only ones who are pleasant are the two ladies (Jori and Cindy). The men should learn from them. Overall, terrible customer service in their Service Department, and like all companies, it starts at the top!

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Greg Gentz

Greg Gentz

Product Specialist
Contact Me
Dealership Experience 7 years 11 months
Industry Experience 14 years 11 months
Recent Reviews

Dec 29, 2024

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Completely unorganized!

Completely unorganized!!! Do not listen Worst service I’ve ever had that is all 3 visits on brand new vehicle

Dec 25, 2024

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Anthony displayed professionalism, was courteous, and

Anthony displayed professionalism, was courteous, and answered all my questions. An asset to your dealership.

Sep 03, 2024

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We have bought over 10 cars from Webb Hyundai.

We have bought over 10 cars from Webb Hyundai. I have no issues and have been well taken care of by Greg my last couple of purchases. Love my new Hyundai Tucson 2024.

Aug 23, 2024

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Easy process and no games.

Easy process and no games. We really appreciated the whole process and respect the folks gave us.

Aug 04, 2024

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I had purchased two cars at this dealership and very

I had purchased two cars at this dealership and very happy with the sales staff especially Laurie and greg

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Josh Engle

Josh Engle

Sales Manager
Dealership Experience 1 years 9 months
Industry Experience 3 years 8 months
Recent Reviews

Jan 24, 2025

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Joe took great care of us!

Joe took great care of us! I am so happy with my new car purchase! I would return in the future!

Jan 17, 2025

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Joe Williams was easy to deal with and I'm happy with my

Joe Williams was easy to deal with and I'm happy with my deal. The car was exactly what we wanted.

Jan 17, 2025

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Inviting and clean showroom.

Inviting and clean showroom. Good selection of cars to choose from. Knowledgeable & courteous sales & office staff.

Jan 11, 2025

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The car I verified there wasn't there.

The car I verified there wasn't there. A discount I qualify for I wasn't allowed. Everything else was what I expected

Jan 04, 2025

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The purchase and service of my Tucson has been

The purchase and service of my Tucson has been exceptional. Josh, Kevin and Cindy have been great to work with. I will recommend Webb to my friends.

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Shane Billings

Shane Billings

Sales Manager
Recent Reviews

Jan 12, 2025

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Bought a new Venue but showed them a dent when I took a

Bought a new Venue but showed them a dent when I took a pic of the car before I left with it then after my daughter received her car for Christmas we found the hood dent after cleaned. Sent the video and pic of it in the lot and I received a text back saying that car was sold on minor implications cause it was a loaner for the service dept. but I do have the remainder of the factory warranty !!!! lol yeah u can’t make this up lol. I’ve bought over a dozen new cars in my life and never hear that or delt with this matter before. Won’t be back won’t do service there either. Who knows what they’ll tell me on a oil change lol

Dec 21, 2024

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The Time, Professionalism and caring about my PROBLEM by

The Time, Professionalism and caring about my PROBLEM by going the EXTRA MILE was GREATLY APRECIATED !!

Dec 08, 2024

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Greatest car buying experience ever.

Greatest car buying experience ever. The staff is excellent and I couldn’t have asked for a better salesman

Nov 28, 2024

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Pleasant experience from talking through text to in

Pleasant experience from talking through text to in person. Everyone was helpful to make my new car purchase painless

Nov 22, 2024

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We had a great experience with the Webb team.

We had a great experience with the Webb team. Kevin was very informative on the vehicles and has a great sales approach. Very friendly and easy to deal with. Overall impression was great with the Webb Team!

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Joe Williams

Joe Williams

Product Specialist
Contact Me
Dealership Experience 1 years 1 months
Industry Experience 12 years 7 months
Recent Reviews

Jan 31, 2025

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Our sales person was Joe, he was amazing.

Our sales person was Joe, he was amazing. Only downside to the purchase experience was the add on items that were not disclosed online. These added just around 3 thousand dollars to the purchase price of the car and they would not budge on those items. Again Joe was 10/10

Jan 24, 2025

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Joe took great care of us!

Joe took great care of us! I am so happy with my new car purchase! I would return in the future!

Jan 17, 2025

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Joe Williams was easy to deal with and I'm happy with my

Joe Williams was easy to deal with and I'm happy with my deal. The car was exactly what we wanted.

Dec 28, 2024

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Joe was very hands-on, knowledgeable, polite, respectful.

Joe was very hands-on, knowledgeable, polite, respectful. Most importantly, Joe was able to help me find my car. 2025 Hyundai Santa Fe which me and wife absolutely love.

Dec 18, 2024

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Just purchased a brand new car from Webb Hyundai and I

Just purchased a brand new car from Webb Hyundai and I had an awesome salesman named Joe Williams. He was very nice, knowledgeable about the car and very patient with me. sometimes it can be very difficult buying a car but I have to say my experience was far from difficult because of this salesman.

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Kevin Ziolkowski

Kevin Ziolkowski

Product Specialist
Recent Reviews

Feb 01, 2025

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Was very courteous and helpful.

Was very courteous and helpful. Explain everything about the vehicle. I’m very happy I can back to here.

Jan 26, 2025

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Good experience with Kristen.

Good experience with Kristen. She is very knowledgeable and not pushy! Sat in the car with me and helped her with set up! One disappointment, my car was not equipped with floor mats. Would recommend the Webb Boys & Girls!!

Jan 16, 2025

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Awesome customer service.

Awesome customer service. Kevin helped so much. Got me exactly what I wanted and quick!!

Jan 10, 2025

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Kevin Z was great to work with.

Kevin Z was great to work with. He was friendly and very knowledgable about the vehicles. No high pressure sales pitch.

Jan 05, 2025

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Amazing customer service.

Amazing customer service. Great negotiating to get me out the door with the car i wanted.

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Matthea Beckett

Matthea Beckett

Product Specialist
Recent Reviews

Jan 11, 2025

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The car I verified there wasn't there.

The car I verified there wasn't there. A discount I qualify for I wasn't allowed. Everything else was what I expected

Jan 02, 2025

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Jaylan and Eric were absolutely phenomenal.

Jaylan and Eric were absolutely phenomenal. They say the devil works, but those two work harder!! Give them their coins

Dec 12, 2024

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Excellent customer service with top of the line

Excellent customer service with top of the line professionalism. Quality staff rendered special assistance and attention to my questions or concerns. My experience was and has been for 2 yrs. nothing but the best.

Nov 24, 2024

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This highland Webb dealership is one of the best for

This highland Webb dealership is one of the best for great support and service. My whole family has been there to get a new car.

Oct 22, 2024

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They were very welcoming and helpful.

They were very welcoming and helpful. Matthea and the rest of the Webb family made me feel part of the family

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Jordan Mileusnic

Jordan Mileusnic

Parts Rep
Recent Reviews

Oct 29, 2024

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Quick service and drop off facility is good for customers

Quick service and drop off facility is good for customers after putting car for service I will never go anywhere else

Oct 23, 2024

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Absolutely Great experience.

Absolutely Great experience. Eric was very fast and efficient. Eric got me exactly want I wanted. I diffenty recommend new buyers to Webb Hyundai

Oct 10, 2024

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The dealership is excellent over all.

The dealership is excellent over all. Very friendly, courteous and tentative staff. Excellent overall staff.

Sep 21, 2024

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Webb Hyundai is the only place that services our Sonata.

Webb Hyundai is the only place that services our Sonata. Great people to deal with !

Aug 24, 2024

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I always receive excellent service.

I always receive excellent service. They are polite and friendly people. I’m always well informed.

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Jaylan Clark

Jaylan Clark

Product Specialist
Recent Reviews

Jan 02, 2025

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Jaylan and Eric were absolutely phenomenal.

Jaylan and Eric were absolutely phenomenal. They say the devil works, but those two work harder!! Give them their coins

Dec 21, 2024

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The Time, Professionalism and caring about my PROBLEM by

The Time, Professionalism and caring about my PROBLEM by going the EXTRA MILE was GREATLY APRECIATED !!

Dec 11, 2024

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Was pleasantly surprised how helpful my salesman Jaylan

Was pleasantly surprised how helpful my salesman Jaylan was. I had several questions trying to compare vehicles and he was very patient with me and very knowledgeable. I’m taking my time so that I choose the right vehicle in this economy and I will definitely be returning when I’m ready to purchase thanks to Jaylan.

Dec 11, 2024

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Jaylon was very knowlegeable.

Jaylon was very knowlegeable. Dealership was efficient in going through opportunities . Would recommend others to come here

Dec 10, 2024

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I had an excellent experience in your dealership.

I had an excellent experience in your dealership. Salesman Jaylan Clark was very helpful and answered all my questions. Very professional and knowledgeable. I am leaning on purchasing the 2025 Santa Fe. Definitely will refer people to him and your dealer.

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Joe Formentini

Joe Formentini

Service Manager
Recent Reviews

Dec 24, 2024

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Always pleasant.

Always pleasant. Very efficient and communicative. Accommodating with appointment times. The service reports showing all of the items serviced and checked are really handy.

Nov 18, 2024

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Great environment, great people.

Great environment, great people. Made the car purchasing experience very user friendly. Gave a fair price on trade in as well.

Oct 10, 2024

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Webb Hyundai is a amazing place and makes my experience

Webb Hyundai is a amazing place and makes my experience pleasant would highly recommend everyone go to this dealership

Sep 26, 2024

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My car has excessive oil consumption, 2 quarts in less

My car has excessive oil consumption, 2 quarts in less than a 1,000 miles. I was told I needed a Combustion Clean Out "maintenance" procedure prior to finding and actually fixing that problem. I balked at the price of that procedure $900, as I had purchased a 3 year Engine Warranty Insurance policy when I bought the car. After posting my Rating I was contacted and offered that Maintenance Service free. The Maintenance Clean Out procedure was done. Now I am on my second Excessive Oil Consumption test which means I must drive my car for 1,000 miles and return to the dealership for to check the oil level. I will reserve my final Rating until after that is done and whatever engine problem causing excessive oil consumption is repaired. I do appreciate the dealership working with me on this issue..

Sep 04, 2024

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Very disappointed with my last service experience!

Very disappointed with my last service experience! All I heard was sorry! No satisfaction! Really!!

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Christian Banfield

Christian Banfield

Parts Manager
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Ernie Hack

Ernie Hack

Fixed Operations Director
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Paul Kobus

Paul Kobus

Parts Driver
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Omar Mendoza

Omar Mendoza

Parts Rep
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